Exetel to take TIO to court to shut organisation down

Australian ISP Exetel plans to take the Telecommunications Industry Ombudsman to court to have the organisation shut down, managing director John Linton writes on the company blog. "Exetel is now going to take a court action to have the TIO closed as being a 'criminal' organisation based on a level of incompetence, lack of knowledge and unconstitutional actions that even Australian's, who are mostly as apathetic as the governments they tolerate, shouldn't have imposed on them," Linton writes. In a further post, Linton explains that there has been a steep level in the number of complaints and says he has received an anonymous letter from an ex-TIO employee about the watchdog's policy to register more complaints than actually received. The letter prompted Exetel to investigate the complaints registered with the TIO and found that there were a large number of complaints in which Exetel was not involved but the company name only mentioned, as well as an increasing level of instances where a level one complaint was later registered as a level two complaint, thereby making it look like more complaints were lodged than there really were, according to Linton.