0
General

Ofcom releases guidance on mid-contract price rises

Wednesday 23 October 2013 | 12:10 CET | News
UK regulator Ofcom has set out a Guidance, stating that consumers and small businesses should be able to exit their landline, broadband or mobile contract without penalty if their current monthly deal goes up in cost. The Guidance will go into effect in three months and will apply to any new landline, broadband, and mobile contracts. The Guidance tells providers how to interpret and apply current telecoms sector rules in relation to price increases during fixed-term contracts. Ofcom is also confirming the cancellation rights it expects providers to give consumers following price increases.

Thank you for visiting Telecompaper

We hope you've enjoyed your free articles. Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Companies: Ofcom
Countries: United Kingdom
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Ofcom prepares for Commonwealth Games spectrum demand

Published 08 Nov 2013 14:58 CET | United Kingdom
UK communications regulator Ofcom has published final plans for ensuring that the spectrum demands for the Glasgow 2014 ...

Vodafone UK fails to meet 3G coverage obligations

Published 07 Nov 2013 10:54 CET | United Kingdom
Ofcom has published the results of an assessment of whether the UK's major mobile phone networks are meeting their 3G coverage ...

Ofcom wants industry to help consumers switch providers

Published 17 Sep 2013 10:53 CET | United Kingdom
Ofcom CEO Ed Richards has called on the UK communications indusrtry to work with the regulator to make it easier to consumers to ...

Ofcom to simplify landline, broadband switching process

Published 08 Aug 2013 15:26 CET | United Kingdom
UK regulator Ofcom has announced new measures to help consumers change landline and broadband providers. Ofcom research shows ...

UK govt consults on new communications policy

Published 30 Jul 2013 20:21 CET | United Kingdom
UK Culture Secretary Maria Miller has published a new consultation that puts consumers at the centre of its communications ...





50 years old
Average age of Ziggo Mobiel customers
Netherlands  |  2916Q1