Swedish postal and telecoms watchdog PTS said it will carry out two studies of the way telecoms operators store information. The aim is to provide simpler guidance. Since 01 May 2012, operators have been obliged by law to retain certain information that arises during electronic communications for six months, for potential use by law enforcement agencies. The law also says this data should be deleted after six months. Meanwhile, operators may also hold information for commercial purposes. In certain cases, if it is not for invoicing purposes, for example, the operator must have the customer's consent.
PTS wants to look at how the data retention rules are being followed, for example, how the information is sorted. PTS will also look at how long commercial information is kept for and how it is sorted. PTS will study how selected operators deal with customer communication data beyond purposes expressely set out by law, and how they obtain customers' agreement. PTS aims to inform consumers of their rights and of operators' duties.
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