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General

Tusma signs contracts for improved NRS

Sunday 10 February 2013 | 23:44 CET | News
Australia's Telecommunications Universal Service Management Agency (Tusma) has signed new contracts with Australian Communication Exchange and WestWood Spice to deliver the National Relay Service (NRS). The improved NRS will enable hearing and speech impaired people to: use SMS to contact emergency service organisations for the first time, make and receive phone calls through a new two-way internet relay service, access all NRS services through a new application available on smart-phone and other internet-enabled devices, access a video relay service, which will be available between 7am and 6pm on business days, and use a web-based service that provides captioned telephony for the hearing impaired. Regulatory changes will be required for a number of these initiatives, but communications minister Stephen Conroy expects them to be in place by the time the new NRS contract begins on 1 July.

Categories: General
Countries: Australia
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