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Mobile & Wireless

Zain Kenya introduces airtime credit, call-back services

Tuesday 10 August 2010 | 14:12 CET | News
Zain Kenya has launched a simplified interactive mobile phone account management menu which will enable customers to access a wide range of value-added services through a single short code free of charge. Among the services included are the airtime advance service Kopa Credo, airtime sharing service Me2U and a call-back request service, Please call me. Kopa Credo, an advance credit service will offer emergency credit to prepaid customers whenever they run out of credit. Credit will be advanced in denominations of KES 20, KES 50 and KES100. Kopa Credo is open to all subscribers who have been on the Zain Kenya network for at least three months. The amount of credit that a customer qualifies for will be dependent on an automated credit score vetting. Customers will be required to repay the credit loan within three days. Airtime advanced through Kopa Credo can also be used to make calls to other networks. Zain customers will now also be able to share airtime with friends and family members within the network. The Me2U service has been revamped with the minimum transferable credit set at KES 20. The company has also launched the 'Please call me' service that will enable customers to send up to 10 call-back requests every day free of charge to Zain numbers and also to numbers on other networks. Among the services that can be accessed via the revamped Zain menu are My Account, which enables the subscriber to manage and query day to day activities they perform on the Zain Network; Internet Offers, to select internet plans; Jikonnect 24 hrs; Current Offers, a one-stop platform for subscribers to know and experience ongoing offers; and Zap, the mobile payments service.

Categories: Mobile & Wireless
Companies: Zain Kenya
Countries: Kenya
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Comments

Well done Airtel you are my best option during these hard times,keep it up.
Shuayb Hassan @ 4/12/2011 - 16:51

So whats the proces of getting the airtime?
Brian Otieno @ 23/3/2011 - 01:09


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