Telecompaper is a well respected, independent research and publishing company focussed on the global telecommunications industry. Our expert researchers are continuously monitoring the telecom industry. We offer answers to ad-hoc questions and compile reports such as research briefs, quarterly reports on the mobile and broadband industry, competitive updates, promotions updates and regularly updated company profiles.
The Net Promoter Score is a customer loyalty metric. The Net Promoter Score is obtained by asking customers a single question: 'How likely is it that you would recommend our company to a friend or colleague?'. In the research brief the NPS of the bigger telecom providers in the Netherlands, both mobile and fixed providers. Not only the NPS is shown but also the split in promoters, passively satisfied and detractors. Also portrayed is the split between the type of package: single, dual or ...
This company profile analyses Dutch cable network operator UPC Netherlands. The report contains information on UPC Netherlands' current position and strategy and focusses on the consumer activities. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of UPC Netherlands Consumer. It looks at the market in which UPC Netherlands Consumer operates as well as its competitors. Furthermore the profile ...
This report investigates the possibilities of DSL, HFC, PON and P2P fibre to meet expected consumer bandwidth demand for 3-5 years. It starts with a discussion of some of the public models and studies that are frequently referenced when discussing future bandwidth demand. After reviewing the bandwidth requirements of various types of internet services, we then develop our own usage-based demand forecast. In the second part of this report we assess four main access technologies' ability to ...
This company profile analyses BT Benelux, a provider of managed services and solutions for multi-site organizations in the Benelux. The report contains information on BT Benelux' current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of BT Benelux. It looks at the market in which BT Benelux operates as well as its competitors. Furthermore the profile reports on BT ...
Dutch Apps Market is a quartely report that looks at mobile apps development in the Dutch market. The report focuses on apps for communication, instant messaging and social networking. It provides insight on download behaviour during last three months, which kind of Apps are downloaded and which of the mentioned Apps are installed on smartphone. It also gives insight in actual use of mentioned Apps and appreciation from the users. Split is given for market, provider (Hi, KPN, T-Mobile, and ...
Telecompaper has updated its global research on the penetration of broadband services able to deliver over 50 Mbps. The country rankings are based on three widely-deployed technologies able to offer 50+ Mbps: FTTH, Docsis 3.0 and VDSL2. Since our last report on 2011, we have extended our rankings to include the top fifteen countries in terms of coverage. The only country with 100 percent coverage is Andorra, followed by several with 99 percent. The Netherlands now shares fourth place with 97 ...
This EXCEL sheet summarizes a Telecompaper survey of around 1,300 broadband, dual play and triple play subscription offers across 15 Western European countries, looking at both the business and consumer markets and different types of network access ...
This report analyses developments in the Belgian market for broadband internet services during the fourth quarter of 2012, and compares the findings with the market's performance in previous quarters. The focus is on former incumbent Belgacom and cable network operator Telenet as well as Mobistar (DSL) and cable operators VOO and Numericable. Furthermore, two slides focus on multiplay bundles with broadband and one slide on (digital) ...
LTE services are becoming a reality in the Dutch market, with nationwide coverage expected by the second half of 2014. KPN is the first to launch LTE services using lower band spectrum, with speeds up to ten times faster than current 3G networks. As operators start on their roll-outs, important questions include: what is the Dutch consumer's perception of 4G? Do they want/need faster mobile networks? Are they willing to pay more for 4G services? Will they want to purchase a new mobile phone to ...
The report Dutch Tablet Users Q4 2012 gives detailed information on the demographics of tablet users, tablet brands, tablet features and usage, mobile data providers and subscriptions, and spending on apps. The report 'Dutch Tablet User Q4 2012' is based on a survey of around 6,600 consumers aged 12-80 during the fourth quarter by the Telecompaper Consumer ...
This report analyses developments in the Dutch market for broadband internet access, focusing on consumers, in the fourth quarter of 2012, and compares the findings with results from previous periods. The analysis is based on Telecompaper's continuous research into the development of the Dutch broadband communication services market. The focus is on cable network operators (Ziggo, UPC, Delta, Caiway) and DSL network operators (KPN, T-Mobile Online, Tele2) and FTTH connections and an estimate of ...
This company profile analyses Tele2 Netherlands Consumer. The report contains information on Tele2 Netherlands Consumer's current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of Tele2 Netherlands Consumer. It looks at the market in which Tele2 Netherlands Consumer operates as well as its competitors. Furthermore the profile reports on Tele2 Netherlands Consumer's ...
This company profile analyses KPN Business, a provider of fixed and mobile telephony, internet and ICT services . The report contains information on KPN Business' current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of KPN Business. It looks at the market in which KPN Business operates as well as its competitors. Furthermore the profile reports on KPN Business' ...
This EXCEL sheet summarizes a Telecompaper survey of 1,324 broadband, dual play and triple play subscription offers across 15 Western European countries, looking at both the business and consumer markets and different types of network access ...
This report analyses developments in the Belgian market for broadband internet services during the third quarter of 2012, and compares the findings with the market's performance in previous quarters. The focus is on former incumbent Belgacom and cable network operator Telenet as well as Mobistar (DSL) and cable operators Voo and Numericable. Furthermore, two slides focus on multiplay bundles with broadband and one slide on (digital) ...
This Research Brief offers an overview of the number of triple-play customers in the Netherlands in the third quarter of 2012 based on figures provided by the Dutch regulator Opta and operators, as well as Telecompaper's quarterly reports about the Dutch broadband, fixed telephony and TV markets. The overview includes a short history of triple-play services, which are currently offered by at least 16 providers as well as graphs with the total number of triple play subscribers, quarterly ...
This company profile analyses Ziggo Consumer. The report contains information on Ziggo Consumer's current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of Ziggo Consumer. It looks at the market in which Ziggo Consumer operates as well as its competitors. Furthermore the profile reports on Ziggo Consumer's marketing activities, including its customer strategy. Lastly ...
This company profile analyses UNET, focusing on the company's operations in the Netherlands. The report contains information on UNET's current position and strategy. It discusses the company's some financial figures and gives an overview of its current network. The report provides details of the product portfolio of UNET. It looks at the market in which UNET operates as well as its competitors. Furthermore the profile reports on UNET's marketing activities, including its customer strategy. ...