Telecompaper is a well respected, independent research and publishing company focussed on the global telecommunications industry. Our expert researchers are continuously monitoring the telecom industry. We offer answers to ad-hoc questions and compile reports such as research briefs, quarterly reports on the mobile and broadband industry, competitive updates, promotions updates and regularly updated company profiles.
This EXCEL sheet summarizes all important available KPIs from all mobile network operators in the German market. MNOs covered are Orange, SFR, Bouygues Telecom and Free Mobile; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q1 2007 up to Q1 ...
This company profile analyses KPN Consumer's activities in the Netherlands. The report contains information on KPN Consumer's current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of KPN Consumer. It looks at the market in which KPN Consumer operates as well as its competitors. Furthermore the profile reports on KPN Consumer's marketing activities, including its ...
This EXCEL sheet summarizes all important available KPIs from all mobile network operators in the German market. MNOs covered are Telekom Deutschland, Vodafone, O2 and E-Plus; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q1 2007 up to Q1 ...
This report is based on online survey among 800 frequent flyers. In the month April 2013 15,000 of Travelling Connect's most active end-users / frequent flyers were invited to fill out the survey. The report included the following insights, split per regio (Asia, W-Europa, E-Europe, Middle, East and Rest of World): which communiciation is used when abroad, it data roaming switched on or not and what are the reasons. Do you think the provider is clear about roaming and how would you usage ...
This latest report from Telecompaper's continued research into developments in the Dutch communication services market looks at the leading Dutch mobile network operators: KPN (including Telfort), Vodafone, T-Mobile (including Orange) including the MVNO market. It analyses first quarter 2013 results, both revenue and subscriber base, and compares the findings with results in the previous quarters. The report provides splits at different levels, from postpaid to prepaid but also voice en ...
This report analyses developments in the Belgium market for mobile communications in the first quarter of 2013 and compares the findings with results from the previous quarter and the same quarter last year. The report offers a full-year 2013 service revenue forecast with the main assumptions on market developments. The analysis is based on Telecompaper's continuous research into the development of the Belgian communication services market. The focus is on the mobile network operators Proximus, ...
The Net Promoter Score is a customer loyalty metric. The Net Promoter Score is obtained by asking customers a single question: 'How likely is it that you would recommend our company to a friend or colleague?'. In the research brief the NPS of the bigger telecom providers in the Netherlands, both mobile and fixed providers. Not only the NPS is shown but also the split in promoters, passively satisfied and detractors. Also portrayed is the split between the type of package: single, dual or ...
This EXCEL sheet provides all important available KPIs from all mobile network operators in the Italian market. MNOs covered are TIM, Vodafone, Wind and 3 Italia; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q1 2009 up to Q4 ...
This EXCEL sheet summarizes all important available KPIs from all mobile network operators in the Austrian market. MNOs covered are A1, T-Mobile Austria, Orange Austria and 3 Austria; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q2 2008 up to Q4 ...
Dutch Apps Market is a quartely report that looks at mobile apps development in the Dutch market. The report focuses on apps for communication, instant messaging and social networking. It provides insight on download behaviour during last three months, which kind of Apps are downloaded and which of the mentioned Apps are installed on smartphone. It also gives insight in actual use of mentioned Apps and appreciation from the users. Split is given for market, provider (Hi, KPN, T-Mobile, and ...
This EXCEL sheet provides all important available KPIs from all mobile network operators in the UK market. MNOs covered are Telefonica O2, Vodafone UK, Everything Everywhere and 3 UK; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q1 2009 up to Q4 ...
This research brief is a sequel to the Western European mobile spectrum auctions and LTE developments briefs published in January 2012 and November 2012 . This brief provides an overview of the auctions held since then as well as upcoming spectrum auctions focusing on 800 MHz and 2600 MHz spectrum. It also includes regulatory decisions to open other frequencies, mostly 1800 MHz for LTE use. The countries covered are Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, ...
This EXCEL sheet provides all important available KPIs from all mobile network operators in the Spanish market. MNOs covered are Movistar, Vodafone, Orange and Yoigo; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q1 2009 up to Q4 ...
A number of IP-based voice apps are available on the market, allowing free or low-cost calls over a mobile data or Wi-Fi connection. Specific questions on the use of such apps were asked at the Telecompaper Consumer panel in January and February. It turned out that one-third of all Dutch smartphone users have a voice app installed on their phones. Over the past year the number of calls made with voice apps has increased. Voice apps are generally used on a Wi-Fi connection, and Telecompaper ...
The Dutch telecom retail market is still on the move. Operators continue to open new shops and transform shops they took over from independent retailers. Despite the take-overs the number of independent retailer shops increased again. For the future Telecompaper expects the number of operator shops to increase further, at the expense of small independent telecom retailers. Over the past two years the overall marketing spending of independent retailers decreased. However, the Dutch consumers ...
This research brief is an update of an earlier brief (graph based) on the development of mobile promotions by retailers in the Netherlands for the quarter periods Q2 2011 to Q4 2012. Information is based on findings from Telecompaper's Mobile Promotions Database, which tracks active promotions of mobile services on a weekly basis. Main findings: With the dissapearance of t for telecom as a retail chain, the combined share of the three largest retailers (Phone House, BelCompany, Telecombinatie) ...
This research brief is an update of an earlier brief on the development of mobile phone brands' exposure in promotions in the Netherlands. This brief (mainly graph based) covers the quarters Q2 2011 to Q4 2012. Information is based on findings from Telecompaper's Mobile Promotions Database, which tracks active promotions of mobile services on a weekly basis. Main finding: Samsung remained the most promoted handset brand in the Dutch mobile market and continued to increase its market share in ...
This research brief focuses on mobile promotions and mobile media spending by operator in the Netherlands. The info is shown over the past seven quarters and is based on findings from Telecompaper's Mobile Promotions Database and Mobile Media Spending Database. The first database tracks active promotions of mobile services on a weekly basis, while the Media Spending database monitors all above-the-line marketing activities of telecom providers (fixed and mobile), retailers, equipment makers, ...
This report analyses developments in the Belgium market for mobile communications in the fourth quarter of 2012 and compares the findings with results from the previous quarter and the same quarter last year. The report offers a full-year 2013 service revenue forecast with the main assumptions on market developments. The analysis is based on Telecompaper's continuous research into the development of the Belgian communication services market. The focus is on the mobile network operators ...