http://www.telecompaper.com/reports/ Business information about the telecom industry, an extensive overview of telecom-related articles 600 http://www.telecompaper.com/images/logos/logotph40w225.gif http://www.telecompaper.com/ http://www.telecompaper.com/research/upc-netherlands-consumer-3 This company profile analyses Dutch cable network operator UPC Netherlands. The report contains information on UPC Netherlands' current position and strategy and focusses on the consumer activities. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of UPC Netherlands Consumer. It looks at the market in which UPC Netherlands Consumer operates as well as its competitors. Furthermore the profile reports on UPC Netherlands Consumer' marketing activities, including its customer strategy. Lastly the profile contains Telecompaper's SWOT analysis of UPC Netherlands Consumer.]]> Fri, 11 May 2012 16:55:00 +0100 http://www.telecompaper.com/research/are-mobile-price-comparisons-possible Telecompaper often hears about mobile price comparisons between countries, without having the details of the research. As we have shown in our previous Research Brief (Comparing EU mobile packages a daunting task: Dutch consumer not worst off) it is extremely difficult to compare price plans between operators, nationally and internationally. Therefore we decided not to include any actual price plan information in our comparison for this Research Brief, but instead to see if and how the mobile markets of two countries can be compared on more general issues, such as various rates of penetration (postpaid, smarthpones) and general aspects of the price plans offered, as well as looking at which factors actually influence pricing and what we can learn from other research comparing prices. For the two countries we chose the Netherlands and France, where the market has recently been shaken up by newcomer Free. We started with a high-level comparison of the two markets based on our most recent Dutch and French Mobile Operators reports. Then we looked at the structure of the plans, which shows that the French in general have more complicated plans. Factors influencing prices include, amongst others, the geography of the country, the MTA levels set by the regulators, the differences in consumer behaviour (such as smartphone penetration) as well as whether quad-play is offered or not. Some of the pitfalls shown in other research include baskets not reflecting current mobile usage, including VAT in prices and ignoring handset subsidies. Therefore Telecompaper believes that the nearest one can get to a like-for-like comparison is the calculation of Total Cost of Ownership, based on average use information for minutes/SMS and MBs from national regulators.]]> Fri, 11 May 2012 12:54:00 +0100 http://www.telecompaper.com/research/vodafone-consumer-nl-3 This company profile analyses Vodafone Consumer's activities in the Netherlands. The report contains information on Vodafone Netherlands' current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of Vodafone Consumer. It looks at the market in which Vodafone operates as well as its competitors. Furthermore the profile reports on Vodafone Consumer' marketing activities, including its customer strategy. Lastly the profile contains Telecompaper's SWOT analysis of Vodafone Consumer NL.]]> Tue, 08 May 2012 15:10:00 +0100 http://www.telecompaper.com/research/intention-to-subscribe-hbofilm1 The chart illustrates the intention of Dutch consumers to subscribe pay TV services HBO and Film1. The question asked was: "Pay TV service HBO became available at Ziggo in February. You have to pay a fixed amount for the HBO package (offering known series such as Sex and the City, Entourage, Band of Brothers) alongside your standard TV package. As well as HBO there is also pay TV service Film1, which also offers films (TV Film premières, arthouse) and series. How likely are you to add HBO and/or Film1 to your TV package? If you are not a Ziggo customer, we would kindly ask you to answer the question as if HBO were also available from your TV provider." The answer options were: I have it already; very likely; likely; perhaps; unlikely; very unlikely. Don't know answers have been excluded from the graph. The results are shown per TV provider. Source: Telecompaper Consumer Panel. Results are CBS stratified for gender and age (15-65). The survey data is from March 2012 (n=1,511).]]> Tue, 01 May 2012 14:00:00 +0100 http://www.telecompaper.com/research/statements-on-changes-in-kpns-fixed-telephony-bundles This chart shows to what degree consumers agree with nine statements concerning change in KPN's fixed telephony bundles. The question asked was: "KPN has changed its unlimited call bundles for fixed telephony in February and March. The fixed monthly rate has risen by 50 percent, but customers will now also get unlimited calls to mobile numbers included in the bundle. See below a few statements on this change. Could you indicate to which degree you agree with these statements?" The possible answers were: totally agree; agree; neutral; disagree; totally disagree. The following statements were included: The change from KPN is a disguised price increase; I prefer fixed telephony bundled with other services (e.g. internet) than a separate fixed telephony; In general, I use the fixed telephone only to receive calls; At home, I use my mobile telephone more often than my fixed telephone; The change is not relevant to me, because I don't often call mobile numbers; The change in KPN's bundles is positive, because I am calling more often to mobile numbers; These kind of changes are not relevant for me, I am wondering if I should end my fixed telephony subscription; I don't use the fixed telephone to call others; I call more via VoIP services such as Skype than via fixed telephony. Those who did not have an opinion were excluded from the results. The results are shown for the total market. Source: Telecompaper Consumer Panel. Results are CBS stratified for gender and age (15-65). The survey data is from March 2012 (n=1,345).]]> Tue, 01 May 2012 13:29:00 +0100 http://www.telecompaper.com/research/t-mobile-netherlands-3 This company profile analyses T-Mobile Netherlands, a provider of mobile voice and data services to both private and business customers in the Netherlands. From this edition this profile will include also T-Mobile Online, as this business unit is more and more integrated within T-Mobile Netherlands as it aims to become a full service provider. The report contains information on T-Mobile's current position and strategy. It discusses the company's latest financial figures and gives an overview of its current mobile and fixed network. The report provides details of the product portfolio. It looks at the market in which T-Mobile Netherlands operates as well as its competitors. Furthermore the profile reports on T-Mobile Netherlands' marketing activities, including its customer strategy. Lastly the profile contains Telecompaper's SWOT analysis of T-Mobile Netherlands.]]> Wed, 25 Apr 2012 15:36:00 +0100 http://www.telecompaper.com/research/austrian-mobile-operators-q4-2011 The report analyses developments in the Austrian market for mobile communication, and analyses the market's performance in the fourth quarter of 2011. The focus is on mobile network operators as A1, T-Mobile Austria, Orange and 3 Austria and their activities in the Austrian mobile market. It analyses fourth quarter 2011 results, both revenue and subscriber base, and compares the findings with results of previous quarters in 2011 and 2010. The report provides splits at different levels, from postpaid to prepaid but also voice en non-voice each by individual operator. Additionally it also includes a forecast for 2012. ]]> Wed, 18 Apr 2012 12:30:00 +0100 http://www.telecompaper.com/research/ziggo-consumer-4 This company profile analyses Ziggo Consumer. The report contains information on Ziggo Consumer's current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of Ziggo Consumer. It looks at the market in which Ziggo Consumer operates as well as its competitors. Furthermore the profile reports on Ziggo Consumer's marketing activities, including its customer strategy. Lastly the profile contains Telecompaper's SWOT analysis of Ziggo Consumer.]]> Mon, 16 Apr 2012 16:30:00 +0100 http://www.telecompaper.com/research/vodafone-business-nl-2 This company profile analyses Vodafone Business' activities in the Netherlands. The report contains information on Vodafone Netherlands' current position and strategy. It discusses the company's latest financial figures and gives an overview of its current network. The report provides details of the product portfolio of Vodafone Business. It looks at the market in which Vodafone operates as well as its competitors. Furthermore the profile reports on Vodafone Business' marketing activities, including its customer strategy. Lastly the profile contains Telecompaper's SWOT analysis of Vodafone Business NL.]]> Mon, 16 Apr 2012 10:19:00 +0100 http://www.telecompaper.com/research/dutch-apps-market-march-2012-edition Dutch Apps Market is a monthly report that looks at mobile apps development in the Dutch market. The report focuses on apps for communication, instant messaging and social networking. It provides insight on download behaviour during last three months, which kind of Apps are downloaded and which of the mentioned Apps are installed on smartphone. It also gives insight in actual use of mentioned Apps and appreciation from the users. Split is given for market, provider (Hi, KPN, T-Mobile, and Vodafone), age, gender, pre/postpaid, type of OS (Apple, Blackberry, Windows Phones, Andriod) and for Android also a split on handset brand (HTC or Samsung). This report is based on the continuous online survey conducted by the Telecompaper Consumer Panel over the past twelve months. Every month at least 2,500 consumers are asked about their use of mobile telephony, broadband connections, fixed telephony and TV, including details on their current situation, purchasing habits, usage and churn. Results are CBS stratified for gender and age (15-64).]]> Sat, 14 Apr 2012 10:42:00 +0100