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Wireless

Over a quarter of Tele2 mobile customers ready to change provider

Friday 21 August 2015 | 14:28 CET | Author: Corina Schultz | Background
Tele2 mobile customers are more likely to say they are planning to change provider in the next year, according to research by the Telecompaper Consumer Panel in the second quarter of 2015. The survey also found that prepaid users are less likely to want to change provider than postpaid mobile subscribers. At the same time the Net Promotor Score (NPS) is lower among prepaid consumers than at postpaid customers. The NPS shows to what extent customers would recommend their current mobile provider to others. 

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Categories: Mobile & Wireless
Companies: KPN / Simyo / Tele2 / Telecompaper / Telfort
Countries: Netherlands
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