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Wireless

3 Italia unveils 3Xpert community customer care initiative

Tuesday 11 March 2014 | 16:43 CET | News
3 Italia has launched an initiative entitled 3Xpert to encourage 3 Italia users to answer queries raised by other users on the operator's own Facebook and Twitter pages. Users who want to become a '3Xpert' will need to answer an online questionnaire on '3 Products and Services' or 'Technology and Handsets'. Those chosen to be a '3Xpert' will be assigned points for every query answered, which they will be able to trade in for up to EUR 200 in free top-ups per month, and given the opportunity to win high-end smartphones or tablets. This new community-based initiative follows the success of the

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Categories: Mobile & Wireless
Companies: 3 Italia / Facebook / Twitter
Countries: Italy
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