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Wireless

3 Sweden brings in customer forum for to answer questions using peering model

Friday 13 April 2018 | 12:08 CET | News
3 Sweden it is launching a customer service facility using the peering model, meaning subscribers answer each other's queries. Oscar Otteborn, head of sales and service at Tre, said the operator is following social trends such as crowd sharing. Customers can ask each other questions, give advice and discuss services, and Tre will reward those who become heavily involved.

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Categories: Mobile & Wireless
Companies: 3 Sweden
Countries: Sweden
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