0
Broadband

8x8 launches contact centre for Microsoft Teams

Tuesday 16 March 2021 | 08:20 CET | News
8x8 announced the availability of 8x8 Contact Center for Microsoft Teams, which is certified to integrate with Microsoft Teams. The 8x8 cloud contact centre and communications product delivers an integrated customer engagement and global telephony direct routing platform that allows employees and contact centre agents to interact with customers from any Teams endpoint. 

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Categories: Fixed
Companies: 8x8 / Microsoft
Countries: World
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Ireland's Office of Public Works deploys 8x8 cloud communications platform

Published 30 Jul 2021 11:29 CET | Ireland
The Office of Public Works (OPW) in Ireland has deployed the 8x8 Experience Communications as a Service (XCaaS) integrated ...

8x8 enters strategic partnership with Sandler Partners

Published 27 May 2021 11:00 CET | United States
8x8 has entered into a strategic partnership with Sandler Partners, a US master agent and distributor of connectivity and cloud ...

8x8 posts better-than-expected results for Q1

Published 11 May 2021 11:33 CET | World
8x8 reported higher-than-forecast results for the fourth quarter and full-year, helped by continued upmarket momentum in ...

8x8 introduces cloud phone, contact centre system in China

Published 10 May 2021 16:24 CET | China
8x8 said it has introduced a cloud phone and contact centre system in China, in partnership with China Mobile. The 8x8 Global ...

8x8 appoints Weisner as Chief Customer Officer

Published 15 Apr 2021 10:00 CET | World
8x8 appointed Walt Weisner as Chief Customer Officer, effective 14 April. He will report to CEO Dave Sipes. ...

Westcon to offer 8x8 cloud communications, contact centre products

Published 08 Apr 2021 11:16 CET | World
8x8 entered a distribution agreement with international technology distributor Westcon. The partnership, which becomes effective ...

8x8 names Chaudhuri as new marketing chief

Published 04 Mar 2021 16:45 CET | World
8x8 announced the appointment of Amritesh Chaudhuri as Executive Vice President and Chief Marketing Officer, effective 01 ...

8x8 named supplier to Washington state agencies

Published 23 Feb 2021 10:01 CET | United States
8x8 announced the State of Washington signed a Participating Addendum with 8x8 under the Naspo ValuePoint Cloud Solutions ...

Dubber secures compliance call recording certification for Microsoft Teams

Published 02 Feb 2021 11:01 CET | World
Dubber has announced that its Unified Cloud Call Recording service has achieved compliance call recording certification for ...

8x8 raises FY guidance after stronger-than-expected Q3

Published 29 Jan 2021 15:02 CET | World
8x8 reported better-than-expected revenues for its fiscal third quarter to end December, with revenues rising 15.3 percent ...

Verint, 8x8 partner to deliver integrated cloud contact centre

Published 26 Jan 2021 09:14 CET | World
Verint Systems and 8x8 entered a partnership to bring integrated cloud workforce management applications and cloud contact centre ...





Calendar   /   Industry Events

19 Oct Arm DevSummit
21 Oct Orange Belgium Q3 2021
21 Oct AT&T Q3 2021
21 Oct Intel Q3
21 Oct Telia Q3 results
21 Oct Snap Q3
21 Oct Digi Q3 2021
21 Oct Grameenphone Q3 2021
21 Oct Company profile: Win
22 Oct Doro Q3 results
25 Oct Dtac Q3 2021
25 Oct Calix Q3 2021
25 Oct Facebook Q3
26 Oct Twitter Q3 2021
26 Oct Juniper Networks Q3 2021
26 Oct Corning Q3
26 Oct MediaTek Q3
26 Oct Microsoft fiscal Q1
26 Oct SK hynix Q3
26 Oct Orange group Q3 2021
26 Oct NENT Q3 2021
26 Oct TIM Brasil Q3 2021
26 Oct Alphabet Q3 2021
26 Oct Digital Realty Q3
26 Oct F5 Networks fiscal Q4
26 Oct Siminn Q3 2021
26 Oct FCC meeting
26 Oct Samsung Developer Conference
26 Oct Cabsat
26 Oct MWC Los Angeles
::: More Calendar Items