A1 trains up shop 'gurus' to provide individual service

Wednesday 3 September 2014 | 12:13 CET | News
A1 Telekom Austria said it is train up shop staff as A1 Gurus to provide customers with assistance with their devices. Head of marketing, sales and service Alexander Sperl said instead of just selling products, the gurus would enable customers to get to know the latest digital trends and to take time to decide whether they can benefit. The gurus will help set up smartphones, resolve problems and take time to answer questions and provide explanations. Following successful trials in two stores in Vienna, three more A1 shops will become A1 Guru shops this autumn, recognisable by their

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Categories: Mobile & Wireless
Countries: Austria
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