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General

Altice Labs and Google Cloud support health service hotline

Tuesday 28 April 2020 | 10:29 CET | News
Altice Labs, through its BOTSchool solution, has teamed up with Google Cloud to support the hotline of the Portuguese National Health Service, SNS 24. This follows a request from the country's Ministry of Health to respond to the increased demand for information on the Covid-19 pandemic. The two partners have set up a Virtual Assistant (bot), trained and prepared to answer the IVR (Interactive Voice Response) on line 808 24 24, thus supporting health professionals in the faster diagnosis of users.

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Categories: General
Companies: Altice Portugal / Google
Countries: Portugal
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