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Amdocs launches intelligent chatbot for operator customer service

Wednesday 13 September 2017 | 16:19 CET | News
Amdocs is launching Smartbot, an artificial intelligence and machine learning-based bot that enables communication service providers to provide customer care, sales and marketing engagements to customers. Amdocs Smartbot is based on Microsoft Cognitive Services, specifically Microsoft Language Understanding Intelligent Service and Text Analytics API. 

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Categories: General
Companies: Amdocs
Countries: World
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