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Wireless

Anacom warns operators over billing for unsolicited VAS

Tuesday 7 November 2017 | 15:08 CET | News
Portugal's National Communications Authority (Anacom) told providers that they should only require payment for services when customers have given prior authorisation through a reliable channel. This comes after the regulator received numerous complaints from consumers over paying for mobile content and services to which they have not subscribed. Anacom said it will send the Portuguese government a proposal to amend the Electronic Communications Law, in order to ensure that the rights of consumers are enshrined in law. 

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Categories: Mobile & Wireless
Companies: Anacom
Countries: Portugal
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