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Wireless

ASA bans Vodafone TV ad over misleading service guarantee claims

Wednesday 10 October 2018 | 20:35 CET | News
The UK Advertising Standards Authority (ASA) has banned a TV ad for Vodafone, featuring Martin Freeman, for misleading customers about the company's 30-day Service Guarantee. The ASA received 11 complaints that the ad misleadingly implied customers could leave their contract at any time, when the 30-day Service Guarantee only applies to the start of their contracts (cooling-off period). 

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Categories: Mobile & Wireless
Companies: Vodafone
Countries: United Kingdom
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