Australia seeks volunteers for broadband speed testing

Monday 19 June 2017 | 13:56 CET | News

The Australian Competition and Consumer Commission (ACCC) is inviting Australians to volunteer to be part of a new program that will measure and compare broadband speeds across the country. The program will install hardware-based devices in around 4,000 households over four years, beginning with around 2,000 volunteers in the first year. These devices will perform remote testing to determine typical speeds on fixed-line NBN services at various times throughout the day.

According to the ACCC, the initiative is designed to deliver transparent consumer information about typical broadband speeds and performance at various times throughout the day. The ACCC believes the broadband speeds program will also help it determine if issues relating to poor speeds at peak times are being caused by the performance of the NBN or the network management decisions made by the internet service providers (ISP). Initial applications for this programme are open until end-July.

“Australians spend over 4 billion dollars per year on fixed broadband services and currently many consumers are left angry, frustrated, and dissatisfied by services that don’t deliver the peak speeds that are promised”, said ACCC Acting Chair Delia Rickard. “The volunteers will be helping to produce accurate, transparent, and comparable information about the quality and reliability of the fixed-line broadband services available in their area. This will lead to more competition and better value for money for broadband services”, Rickard added.  

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Companies: Australian Competition and Consumer Commission
Countries: Australia
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.

prepaid revenue drops to 5.1% of total service revenue
Netherlands  |  2017Q1