Australia seeks volunteers for broadband speed testing

Monday 19 June 2017 | 13:56 CET | News

The Australian Competition and Consumer Commission (ACCC) is inviting Australians to volunteer to be part of a new program that will measure and compare broadband speeds across the country. The program will install hardware-based devices in around 4,000 households over four years, beginning with around 2,000 volunteers in the first year. These devices will perform remote testing to determine typical speeds on fixed-line NBN services at various times throughout the day.

According to the ACCC, the initiative is designed to deliver transparent consumer information about typical broadband speeds and performance at various times throughout the day. The ACCC believes the broadband speeds program will also help it determine if issues relating to poor speeds at peak times are being caused by the performance of the NBN or the network management decisions made by the internet service providers (ISP). Initial applications for this programme are open until end-July.

“Australians spend over 4 billion dollars per year on fixed broadband services and currently many consumers are left angry, frustrated, and dissatisfied by services that don’t deliver the peak speeds that are promised”, said ACCC Acting Chair Delia Rickard. “The volunteers will be helping to produce accurate, transparent, and comparable information about the quality and reliability of the fixed-line broadband services available in their area. This will lead to more competition and better value for money for broadband services”, Rickard added.  

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