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General

Australia sees 29% increase in telecom complaints in 6-month period

Tuesday 17 April 2018 | 10:31 CET | News
Complaints to the Telecommunications Industry Ombudsman (TIO) reached a total of 84,914 (covering mobile, fixed line telephony, and both pre-NBN and NBN broadband) in the six-month period between July and December 2017. This represents a 28.7 percent increase in complaints compared to the July-December 2016 period. Compared to the preceding six months (January to June 2017) period, when the TIO saw 92,046 total complaints, the total number of complaints between July and December 2017 decreased by 7.75 percent, the TIO also said. 

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Categories: General
Companies: NBN Co
Countries: Australia
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