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General

Australia telecoms consumer complaints jump 28% in September quarter

Monday 2 November 2020 | 14:03 CET | News
Complaints to Australia's Telecommunications Industry Ombudsman (TIO) in the three months to 30 September 2020 jumped by 28 percent year-on-year to 5,527. Between July and September, residential consumers and small businesses made 34,476 complaints about phone and internet services, which represents an increase of 3.4 percent on the previous quarter, and the third consecutive quarter of incremental growth in overall complaints, according to a TIO report.

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Categories: General
Countries: Australia
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