Australia telecoms consumer complaints slightly decline in March quarter

Thursday 27 May 2021 | 09:27 CET | News
Complaints to Australia's Telecommunications Industry Ombudsman (TIO) decreased to 6.9 complaints per 10,000 SIOs in the three months to 31 March 2021, from 7.0 in the October – December 2020 quarter. According to Australia's Communications Alliance CEO John Stanton, the ACMA's recent publication of data about complaints lodged directly with telecom operators showed a 40 percent decrease over a 2-year period up to the October – December 2020 quarter.

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Categories: Mobile & Wireless
Companies: ACMA / Communications Alliance
Countries: Australia
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