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Avaya buys CCaaS specialist Spoken Communications

Tuesday 30 January 2018 | 09:32 CET | News

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Avaya said it has signed an agreement to acquire Spoken Communications, a provider of Contact Center as a Service (CCaaS) systems for enterprise customers and of real-time customer experience management applications built on conversational artificial intelligence. The transaction, which includes over 170 patents and patent applications, will be funded by cash on hand.  

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Categories: Fixed
Companies: Avaya / Spoken Communications
Countries: World
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