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General

BT, TalkTalk remain most complained about fixed broadband providers

Wednesday 27 September 2017 | 14:41 CET | News
BT and TalkTalk remained the most complained-about fixed broadband providers in the UK in Q2 2017, according to the latest telecoms and pay-TV complaints data released by Ofcom. BT generated 28 complaints per 100,000 customers in Q2, compared to 34 in the prior quarter, with TalkTalk generating 24 complaints per 100,000 customers, compared to 29 in Q1. This compares to an industry average of 18 complaints, with Sky registering the fewest complaints (7 per 100,000 customers). 

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Categories: General
Companies: BT / Sky / TalkTalk / Vodafone
Countries: United Kingdom
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