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General

BT to hire 1,000 new customer service advisors

Monday 18 January 2016 | 21:52 CET | News
BT is creating 1,000 permanent jobs in the UK as it aims to answer more than 80 percent of BT Consumer customers' calls from within the UK by end-2016. The extra contact centre jobs will be added by April 2017. The first place to benefit will be Swansea, where the company will recruit an additional 100 customers service roles to add to the 50 extra advisors recently hired at the site. The remainder will be spread across the UK at other existing BT call centres.

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Categories: General
Companies: BT
Countries: United Kingdom
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