Calabrio acquires Teleopti

Tuesday 4 June 2019 | 10:13 CET | News
Customer experience intelligence company Calabrio acquired Teleopti, a Swedish-based workforce management software provider, to create the global standard for customer experience intelligence. The combination brings Teleopti's workforce management (WFM) software together with Calabrio's customer experience products to create a multi-tenant SaaS customer experience intelligence platform. Calabrio and Teleopti bring together customers from across the globe, including Best Buy, Rabobank, Shopify, Netflix and GE Appliances, a Haier company.

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Categories: IT
Companies: Best Buy / GE / Haier / Netflix / Teleopti
Countries: Sweden / World
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