Canada consumer telecom complaints down 19% in year to July

Monday 30 November 2020 | 15:17 CET | News
Interactive webinar: Vodafone Ziggo deep dive. What is the strategy for the coming years? Where does it stand in relation to its competitors? Join us on January 21st 14:00 CET for a professional profile of VodafoneZiggo in 45 minutes. Register here ...
Consumer complaints on telecom services in Canada dropped 19 percent in the year to 31 July, according to the latest data from the Commission for Complaints for Telecom-television Services (CCTS). Consumers filed 15,868 complaints during the period, and the CCTS said it successfully resolved nearly 9 out of 10 complaints. 

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Companies: CRTC
Countries: Canada
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Canadian telecom, TV complaints fall 12% - CCTS

Published 12 May 2020 15:21 CET | Canada
Canadian telecoms and TV customers made 12 percent less complaints between 01 August 2019 and 31 January 2020, compared to a 44 ...

Canada telecom authority issues Internet Code

Published 03 Feb 2020 09:00 CET | Canada
Canadian Radio-television and Telecommunications Commission (CRTC) announced that the Internet Code came into force, providing ...

Canada sees 35% increase in complaints from telecom, TV customers

Published 28 Nov 2019 13:05 CET | Canada
Canada's Commission for Complaints for Telecom-television Services (CCTS) concluded its 2018-19 year having received nearly ...

Calendar   /   Industry Events

19 Jan Netflix Q4 2020
19 Jan Telefonica Germany Strategy Update
21 Jan Intel Q4 2020
21 Jan Modern Times Group EGM
::: More Calendar Items