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Broadband

Charter, FCC reach USD 640,000 modem settlement

Monday 16 May 2016 | 23:47 CET | News
The FCC has fined Charter Communications USD 640,000 and imposed a three-year compliance plan after the cable operator was found to have prevented customers from using their own modems for a period of two years starting in 2012, when it introduced new pricing and packages with modem included. The policy was ostensibly to ensure that every subscriber got "the best online experience possible." The investigation began in July 2015 when modem maker Zoom Telephonics lodged a complaint with the FCC's media bureau. Although the company will have to file compliance reports every 6 months, it can

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Categories: Fixed
Companies: Bright House Networks / Charter Communications / FCC / Time Warner Cable / Zoom Telephonics
Countries: United States
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