Chilean operators to exchange unauthorised set-top boxes

Friday 19 August 2016 | 16:27 CET | News
Chilean Operators VTR and Telefonica del Sur have agreed to exchange up to 900,000 set-top boxes that fail to meet national certification standards if customers ask them to, the government's consumer authority Sernac said. Following a mediation process with Sernac, both companies also agreed to compensate affected clients with free video content.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Categories: Broadcast & Satellite / Internet
Companies: GTD / Liberty Global / VTR
Countries: Chile
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Telecom tops Chilean consumer complaints

Published 01 Feb 2018 12:03 CET | Chile
Telecommunications accounted for 19 percent of all complaints lodged by Chilean consumers in the first half of 2017, ahead of ...

Chilean operators accused of advertising breaches

Published 23 Sep 2016 15:01 CET | Chile
The Chilean government's consumer authority Sernac is set to file formal complaints against Movistar (Telefonica) and Claro ...

VTR sells 50% stake in CNN Chile to Turner

Published 10 Aug 2016 14:01 CET | Chile
Chilean cable operator VTR said it sold its 50 percent stake in CNN Chile to the news channel's parent group Turner. It said the ...

Chile's VTR adds 24,000 customers in record Q2 figures

Published 05 Aug 2016 16:00 CET | Chile
Chilean cable operator VTR, part of Liberty Global's Latin American and Caribbean group (LiLAC), reported revenues of CLP 142.6 ...

GTD Group offers best video streaming in Chile - Google

Published 29 Mar 2016 11:11 CET | Chile
A study by Google has revealed that GTD Group was the ISP that offered the best HD video streaming experience on YouTube in the ...

Chile's GTD to launch 200 Mbps fibre-optic service

Published 19 Jan 2016 14:10 CET | Chile
Chilean operator GTD Manquehue is preparing to launch a fibre-optic broadband service offering top speeds of up to 200 Mbps, ...

Chilean telcos receive 17,975 complaints in Jan-Sep

Published 09 Jan 2015 20:48 CET | Chile
Chile's telecommunications sector received a total of 17,975 complaints in the first three quarters of 2014, an increase of 7.5 ...

Calendar   /   Industry Events

25 Jan Ericsson Q4 2021
25 Jan Verizon Q4 2021
25 Jan Microsoft fiscal Q2
25 Jan F5 fiscal Q1
25 Jan Uniti Group Q4
25 Jan European 5G Conference
26 Jan AT&T Q4 2021
26 Jan Crown Castle Q4 2021
26 Jan Corning Q4 2021
26 Jan Intel Q4 2021
26 Jan Calix Q4 2021
27 Jan Juniper Networks Q4 2021
27 Jan STMicroelectronics Q4 2021
27 Jan Extreme Networks fiscal Q2
27 Jan MTN Nigeria Q4 2021
27 Jan Rogers Communications Q4 2021
27 Jan Elisa Q4 2021
27 Jan Comcast Q4 2021
27 Jan Samsung Electronics Q4 2021
27 Jan Apple fiscal Q1
27 Jan FCC meeting
28 Jan SK Hynix Q4
28 Jan Telia Lithuania Q4 2021
28 Jan Telia Company Q4 2021
28 Jan Charter Communications Q4
::: More Calendar Items