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Broadband

Comarch boost customer support at networks operations centre

Thursday 28 February 2013 | 17:38 CET | News
Polish business services provider Comarch has invested PLN 1 million in its Network Operations Centre to improve customer support. The 24-7 centre monitors all elements of the network, including customer premise equipment like PCs and servers, SAN, LAN/WAN networks and Oracle databases. In the event of any failure, the centre conducts a diagnosis of the problem and immediately contacts the equipment supplier or sends an engineer to the customer.

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Categories: Fixed
Countries: Poland
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