0
Broadband

Consolidated Communications launches Cisco Webex Contact Center

Wednesday 15 July 2020 | 11:36 CET | News
Consolidated Communications released its service Cisco Webex Contact Center, providing business customers with a platform for service agents to manage multi-channel interactions from their desktop. The Webex Contact Center empowers agents with data-driven, artificial intelligence functionalities designed to deliver a more personal, productive and profitable experience for everyone involved in the transaction, the operator said. 

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Fixed
Companies: Cisco / Consolidated Communications
Countries: United States
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Consolidated Communications partners with New Hampshire to fund USD 18 mln broadband expansion

Published 07 Aug 2020 15:25 CET | United States
Consolidated Communications announced plans to partner with the state of New Hampshire and local towns to invest nearly USD 18 ...

Consolidated Communications lifts profit in Q2, boosted by data and broadband businesses

Published 30 Jul 2020 22:04 CET | United States
US operator Consolidated Communications reported lower lower revenues but a higher profit in the second quarter, boosted by its ...

Consolidated Communications offers CCiTV to businesses in Maine, New Hampshire, Vermont

Published 29 Jul 2020 11:11 CET | United States
Consolidated Communications announced the expansion of CCiTV to small and medium sized businesses throughout Northern New ...

EdgeConneX expands Portland's edge ecosystem to meet surging demand

Published 15 Jul 2020 13:46 CET | United States
EdgeConneX expanded its Portland Edge Data Center. With capacity currently available, Portland 02 brings an additional 6MWs of ...

Consolidated Communications Introduces CCiTV in Texas

Published 30 Jun 2020 10:00 CET | United States
Consolidated Communications introduced CCiTV to residential and small and medium business customers in its Texas service areas. ...

Consolidated Communications contributes USD 75,000 to local community Covid-19 relief efforts

Published 05 Jun 2020 10:45 CET | United States
Consolidated Communications said it's making contributions totaling USD 75,000 to organisations in its service area that provide ...

Consolidated Communications moves to a profit, continues lowering debt in Q1

Published 30 Apr 2020 18:55 CET | United States
Revenues for the quarter fell 3.8 percent from the year before to USD 325.7 million but the net profit rose to USD 15.6 million ...

Consolidated Communications upgrades, expands broadband in Brooklin, Maine

Published 29 Apr 2020 14:57 CET | United States
Consolidated Communications completed a year-long project to expand and upgrade broadband to businesses and residents of ...