Consumer association wins class action against A1

Tuesday 26 July 2016 | 12:27 CET | News
The Commercial Court in Vienna ruled that a clause in A1 Telekom Austria's terms and conditions not to pay out a proportional reimbursement for a SIM flat sum is inadmissible. The court did not see a noticeable factual justification that A1 should receive fees in return for no service at the end of the contract term. The Austrian Consumer Association (VKI) had launched a class action suit on behalf of the Employment Chamber of Upper Austria.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Mobile & Wireless
Companies: A1 / VKI
Countries: Austria
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


VKI says all Austrian operators apply inadmissible clause

Published 05 May 2017 09:42 CET | Austria
Austrian consumer protection association VKI says that the whole telecommunications industry applies a clause that has been ...

Austrian Labour Chamber offers redress template to A1 users

Published 14 Oct 2016 13:43 CET | Austria
The Labour Chamber in the Austrian state Oberosterreich has drawn up a sample letter for A1 customers to use, in order to request ...

A1 sells The Dash smart earphones from Bragi

Published 08 Aug 2016 22:11 CET | Austria
A1 Telekom Austria is now selling The Dash product from Bragi in Austria. The wireless smart earphones combine a fitness tracker, ...

Consumer association wins class action against UPC Austria

Published 30 May 2016 15:26 CET | Austria
The Commercial Court in Vienna ruled that a clause in UPC Telekabel Wien's terms and conditions to charge a processing fee for a ...

VKI wins court ruling against illegal Bob clauses

Published 18 Mar 2016 22:27 CET | Austria
Austria's Supreme Court has ruled that clauses in the terms and conditions of A1 Austria's budget brand Bob are illegal. It ...