Consumer complaints at historic lows - Austrian regulator

Monday 29 May 2017 | 17:57 CET | News
According to Austrian regulator RTR, complaints about mobile networks are at their historical minimum, reported press agency APA. For mobile customers (90% call via a mobile phone), 2016 was a good year, said the regulator's chairman Johannes Gungl. The number of arbitration cases around Telecommunications and Media significantly decreased recently and a mutually acceptable solution was found for 80 percent of all disputes between enterprises and consumers.

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Categories: Mobile & Wireless
Companies: RTR / Sky
Countries: Austria
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