CSG extends contract with Mediacom Communications through 2025

Thursday 18 June 2020 | 15:41 CET | News
CSG and Mediacom Communications extended their 23-year relationship, with CSG continuing as the sole provider of billing services to all of Mediacom's customers through 2025. As part of the five-year extension, CSG will continue to support the US cable operator's strategy to proactively engage their customers, reduce contact center cost, and increase customer satisfaction. In addition to billing, customer care and business operation products, Mediacom will leverage additional CSG functionalities including check verification, check refunds, and check recovery.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Categories: Fixed
Companies: CSG / Mediacom
Countries: United States
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Mediacom continues reducing debt after higher Q1

Published 05 May 2021 15:25 CET | United States
US cable operator Mediacom reported higher results for the first quarter, with free cash flow lifting 19.2 percent year-on-year ...

Zito Media picks CSG to optimise customer engagement

Published 09 Dec 2020 16:20 CET | United States
US operator Zito Media will partner with CSG to leverage new direct mail communications to customers that communicate billing ...

CSG launches cloud-based digital mediation platform

Published 13 Nov 2020 10:30 CET | World
CSG introduced its Digital Mediation platform, a cloud-first platform that's designed to help CSPs monetise 5G and other revenue ...

Inmarsat picks CSG for billing management

Published 04 Nov 2020 10:48 CET | World
Inmarsat expanded a contract with CSG to move its billing and revenue management operations to a cloud-based managed services ...

CSG names Shepherd president, CEO; Griess steps down

Published 01 Sep 2020 13:11 CET | World
CSG announced that Bret Griess, president and CEO shared his plans to step down at the end of 2020, following nearly 25 years of ...

CSG extends deal with Bell Canada to support TV, streaming services

Published 07 Jul 2020 17:41 CET | Canada
CSG and Canada's Bell entered a seven-year extension to their long-standing partnership. CSG will continue to support residential ...

Mediacom launches initiatives to help customers recover from Covid-19 crisis

Published 24 Jun 2020 10:58 CET | United States
Mediacom Communications is extending through the July and August billing cycles a series of previously announced initiatives ...

Mediacom Communications advances revenues 4% in Q1

Published 06 May 2020 16:45 CET | United States
US cable operator Mediacom Communications reported higher results for the first quarter, despite a slight dip in primary service ...

CSG introduces conversational AI to enable next generation customer experience

Published 20 Apr 2020 16:46 CET | World
CSG developed a strategic partnership with Artificial Solutions, a specialist in advanced intent-based AI, to ...

Mediacom CEO says no plans for lay-offs

Published 06 Apr 2020 11:31 CET | United States
Rocco B. Commisso, the founder and CEO of Mediacom Communications, told employees in a letter that they will receive full pay and ...

Mediacom to carry Hopster's video content

Published 02 Apr 2020 11:47 CET | United States
Hopster announced a partnership with US cable operator Mediacom Communications. The service is available to Mediacom subscribers, ...

CSG appoints VP, head of India operations

Published 24 Feb 2020 14:32 CET | India
CSG has appointed Sudhansu Panigrahi as vice-president and center head of its India operations. In his new role, Panigrahi will ...

CSG supports Telstra connected car products across Asia-Pacific

Published 12 Feb 2020 16:45 CET | Asia
CSG expanded its relationship with Telstra, providing billing and provisioning functionalities for Telstra's suite of managed IoT ...

CSG extends Comcast contract for five years

Published 17 Dec 2019 15:40 CET | United States
CSG announced a major contract extension with Comcast. The deal extends for five years their long-term partnership, continuing ...

Calendar   /   Industry Events

19 Oct Arm DevSummit
21 Oct Intel Q3
21 Oct Snap Q3
21 Oct Telenor Q3 2021
21 Oct Orange Belgium Q3 2021
21 Oct AT&T Q3 2021
21 Oct Telia Q3 results
21 Oct Digi Q3 2021
21 Oct Grameenphone Q3 2021
22 Oct Doro Q3 results
25 Oct Facebook Q3
25 Oct Dtac Q3 2021
25 Oct Calix Q3 2021
26 Oct Siminn Q3 2021
26 Oct F5 Networks fiscal Q4
26 Oct MediaTek Q3
26 Oct Microsoft fiscal Q1
26 Oct SK hynix Q3
26 Oct Orange group Q3 2021
26 Oct Twitter Q3 2021
26 Oct TIM Brasil Q3 2021
26 Oct Alphabet Q3 2021
26 Oct Digital Realty Q3
26 Oct Juniper Networks Q3 2021
26 Oct Corning Q3
26 Oct NENT Q3 2021
26 Oct Samsung Developer Conference
26 Oct Cabsat
26 Oct MWC Los Angeles
26 Oct FCC meeting
::: More Calendar Items