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Broadband

CSG extends contract with Mediacom Communications through 2025

Thursday 18 June 2020 | 15:41 CET | News
CSG and Mediacom Communications extended their 23-year relationship, with CSG continuing as the sole provider of billing services to all of Mediacom's customers through 2025. As part of the five-year extension, CSG will continue to support the US cable operator's strategy to proactively engage their customers, reduce contact center cost, and increase customer satisfaction. In addition to billing, customer care and business operation products, Mediacom will leverage additional CSG functionalities including check verification, check refunds, and check recovery.

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Categories: Fixed
Companies: CSG / Mediacom
Countries: United States
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