Cyta creates 'Cyta support' channel on YouTube

Wednesday 14 March 2018 | 15:30 CET | News

Cypriot operator Cyta created a 'Cyta Support' channel on YouTube that provides explanatory 'How to' short videos. The aim of the channel is to inform and educate customers about Cyta's products and services as well as present ways in which these can be optimised. The short videos provide guidance, pieces of information and advice to help customers become more familiar with the various services and the range of possibilities they offer.

Anyone can follow step by step procedures for changing their email, renting a movie from Cytavision, managing the Red Family mobile tariff plan, and more. Content is continuously enriched based on subscribers' needs and videos will be gradually subtitled in both Greek and English.

Cyta said it constantly and consistently enriches its customer service through various channels, especially social networks.

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