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Broadband

Datacom to provide client enquiry services for Australia's Dept of Home Affairs

Wednesday 10 January 2018 | 12:34 CET | News
IT services provider Datacom has won a 3-year contract with the Department of Home Affairs to provide client enquiry services as part of the Department's programme to modernise its visa and citizenship services. The Department plans to reduce the wait time and improve access to information for the 1.5 million client enquiry calls that are received each year. Under the terms of the deal, Datacom Connect will establish a contact centre service that provides information and assistance to people enquiring about coming to Australia.

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Categories: Fixed
Companies: Datacom / Visa
Countries: Australia
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