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General

Deutsche Telekom sees digital switch in hospitality industry

Wednesday 3 February 2021 | 10:07 CET | News
Companies in the hospitality industry increasingly rely on digital tools for their business, says Deutsche Telekom. According to its "SME digitisation index 2020/2021", companies have increased their level of digitisation by three points year-on-year to 57 out of a possible 100 index points. Thirty-two percent of hospitality companies have digitised relevant processes. In the customer relationship category, the hospitality sector has risen four points year-on-year in the index to 58 points.

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Categories: General
Companies: Deutsche Telekom
Countries: Germany
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