Deutsche Telekom starts video chat app for customer support

Thursday 13 November 2014 | 10:55 CET | News
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Deutsche Telekom offers a new video chat app called "Telekom helps" in its customer service for mobile devices. The free app is an addition to the regular video chat for desktop computers or notebooks. Optimised for WLAN and ready for use in LTE and UMTS/HSDPA networks, the app uses WebRTC technology for synchronised voice and video transmission without delays. Forty service team members across three customer centres have been trained for the app. 

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Categories: Mobile & Wireless
Companies: Deutsche Telekom
Countries: Germany
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