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Wireless

Digicel launches customer engagement platform with Fastforward.ai

Friday 26 April 2019 | 10:56 CET | News
Digicel Group has teamed up with Silicon Valley-based social media and commerce specialist Fastforward.ai to launch a customer engagement platform in the Caribbean, Central America and Asia Pacific. The Fastforward.ai platform uses machine learning and artificial intelligence to bring real-time automated offers, recommendations and answers, and 1-click purchases inside Facebook Messenger and other messaging apps. It also enables efficient management of digital campaigns and customer relationship management.

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Categories: Mobile & Wireless
Companies: Digicel / FastForward.ai
Countries: Asia / Caribbean / Central America
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