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Wireless

EE now handles all pay monthly customer calls onshore

Thursday 21 July 2016 | 11:34 CET | News
EE has completed the first state of its pledge to onshore 100 percent of customer service calls. All EE pay monthly customer calls now answered in the UK and Ireland. EE has created 500 customer service jobs so far this year, and will create an additional 500 by end-2016. The next phase of onshoring includes recruitment drives for 130 new roles in North Tyneside, 130 in Darlington, 140 in Plymouth and 150 in Merthyr Tydfil. These new customer service employees will handle all EE Home Broadband and pay-as-you-go customer services calls in the UK and Ireland.

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Categories: Mobile & Wireless
Companies: EE
Countries: Ireland / United Kingdom
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