0
General

Eir, Vodafone agree to urgently address customer service problems

Sunday 22 November 2020 | 20:56 CET | News
Eir and Vodafone Ireland have agreed to urgently address serious problems with their customer service, reports the Irish Times.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Categories: General
Companies: Eir / Vodafone Ireland
Countries: Ireland
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Eir mobile network traffic increases by over 80 percent in 2020

Published 02 Feb 2021 11:54 CET | Ireland
Irish telecoms company Eir said mobile traffic on its network increased by more than 80 percent in 2020 as people worked, studied ...

Most Irish workers want future hybrid working flexibility - research

Published 18 Dec 2020 11:25 CET | Ireland
The majority (85%) of Irish workers see hybrid working flexibility as a key factor in considering a new job, according to new ...

Vodafone Ireland launches 'Gift of Connection' Christmas charity appeal

Published 08 Dec 2020 14:30 CET | Ireland
Vodafone Ireland has announced the launch of its 'Gift of Connection' Christmas charity appeal, in partnership older people's ...

Eir to replace little-used phone kiosks with electric vehicle chargers

Published 07 Dec 2020 16:56 CET | Ireland
Eir has partnered with car charging network operator EasyGo to replace up to 180 eir phone kiosks across Ireland with Electric ...

Eir extends 5G network to cover more than 45% of Irish population

Published 20 Nov 2020 11:05 CET | Ireland
Eir confirmed that its 5G mobile network is now available to more than 45 percent of Ireland's population....

Vodafone Ireland launches new dedicated Kids' Zone for TV customers

Published 19 Nov 2020 11:16 CET | Ireland
Vodafone Ireland has announced a new Kids' Zone for Vodafone TV customers for safe access to live channels and catch-up kids ...

Vodafone Ireland launches new online insurance service for mobile handsets

Published 19 Nov 2020 11:11 CET | Ireland
Vodafone Ireland has launched a new online insurance service for mobile handsets called Vodafone Care....

Vodafone Ireland to boost rural 4G coverage with OpenRAN technology

Published 19 Nov 2020 11:03 CET | Ireland
Vodafone Ireland has announced a partnership with US wireless network technology provider Parallel Wireless to deploy OpenRAN ...

Eir ends Q1 with 784,000 fibre broadband customers, revenue down 2%

Published 18 Nov 2020 10:36 CET | Ireland
Irish telecoms company Eir has reported results in line with expectations for the FY21 1st-quarter to 30 September, with fibre ...

ComReg plans talks with govt to discuss telecoms customer care problems

Published 17 Nov 2020 11:33 CET | Ireland
Irish telecoms regulator ComReg plans to hold talks with the Government to see if legislation is required to force broadband and ...