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Broadband

Embratel partners Genesys to offer customer service platform

Thursday 29 November 2018 | 11:25 CET | News
Brazilian telecom operator Embratel is investing in strategic alliances and announced a program to develop partnerships with technology suppliers to expand its portfolio of digital solutions offered to the corporate market. Among the new strategic partners is customer service platform specialist Genesys, which supports the Omnichannel Embratel cloud-based service centre. 

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Categories: Fixed
Companies: Embratel / Genesys
Countries: Brazil
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