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IT

Etisalat Misr deploys IBM Watson Assistant for customer enquiries

Wednesday 17 June 2020 | 13:59 CET | News
Etisalat Misr has selected IBM to provide a virtual assistant for customer services, running on IBM Watson Assistant. It will enable Etisalat customers to subscribe to services such as renewing their bundle, transferring and distributing their family monthly quota, checking their balance and paying their bills. The virtual assistant can process large amounts of data and learn from previous interactions to respond to enquiries and requests in English and Arabic.

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Categories: IT
Companies: Etisalat Misr / IBM
Countries: Egypt
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