Etisalat Misr selects IBM MobileFirst for iOS app

Tuesday 23 February 2016 | 10:28 CET | News
Egyptian operator Etisalat Misr has selected the IBM MobileFirst for iOS Expert Tech app to transform how its remote site support technicians deliver services to customers. Etisalat Misr support technicians travel to its stores, assisting customers with mobile products, including troubleshooting network and hardware issues and facilitating sales. The company is opening new store locations to support its growing subscriber base, raising the need to optimize how remote technical staff address in-store technical obstacles that impact the overall experience of Etisalat Misr customers. 

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Categories: Mobile & Wireless
Companies: Etisalat Misr / IBM
Countries: Egypt
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