0
Wireless

Etisalat Misr selects IBM MobileFirst for iOS app

Tuesday 23 February 2016 | 10:28 CET | News
Egyptian operator Etisalat Misr has selected the IBM MobileFirst for iOS Expert Tech app to transform how its remote site support technicians deliver services to customers. Etisalat Misr support technicians travel to its stores, assisting customers with mobile products, including troubleshooting network and hardware issues and facilitating sales. The company is opening new store locations to support its growing subscriber base, raising the need to optimize how remote technical staff address in-store technical obstacles that impact the overall experience of Etisalat Misr customers. 

Thank you for visiting Telecompaper

We hope you've enjoyed your free articles. Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Mobile & Wireless
Companies: Etisalat Misr / IBM
Countries: Egypt
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

IBM, Bell team up on enterprise mobility in Canada

Published 17 Jan 2017 16:49 CET | Canada
IBM and Bell Canada teamed up to offer IBM MobileFirst for iOS market-ready enterprise applications for iPad, iPhone or Apple ...

IBM releases MobileFirst Foundation 8.0 platform

Published 27 Jun 2016 10:57 CET | World
IBM announced IBM MobileFirst Foundation 8.0 is now available on the IBM Cloud to simplify and accelerate enterprise mobile ...

Etisalat Misr, Huawei try out Super Dual Band technology

Published 28 Mar 2016 11:30 CET | Egypt
Etisalat Misr and Huawei have announced the world's first live traffic application using 'Super Dual Band' microwave ...





Calendar   /   Industry Events

18 Nov CRU World Optical Fiber & Cable Conference
18 Nov MEF19
19 Nov Gilat Satellite Networks Q3 2019
19 Nov MTS Q3 2019
19 Nov Qualcomm analyst day
19 Nov Connections Europe
19 Nov Connected Germany
20 Nov Avaya fiscal Q4
20 Nov Inmarsat Q3 2019
20 Nov Poly investors day
20 Nov Netgear analysts meeting
20 Nov Line developer day
20 Nov Sigfox Connect 2019
20 Nov NexTV Series Central Europe
21 Nov A3 results for Q3
21 Nov Ooma fiscal Q3
22 Nov FCC meeting
25 Nov Palo Alto fiscal Q1
25 Nov MTS Investor Day
26 Nov Analog Devices fiscal Q4
26 Nov Marvell Technology fiscal Q3
26 Nov Partner Communications Q3 2019
26 Nov Tech Data fiscal Q3
26 Nov Dell Technologies fiscal Q3
26 Nov VMware fiscal Q3
26 Nov Telekom Malaysia Q3 2019
::: More Calendar Items