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General

Flow, ADV sign Jamaican call centre deal, create 350 jobs

Tuesday 8 March 2016 | 08:38 CET | News
Jamaican operator Flow, formerly Lime, has signed a partnership agreement with Advantage Communications (ADV) to repatriate Flow's Customer Call Centre of Excellence to Jamaica in a USD 6 investment. The new centre will help create some 350-plus jobs, bringing to two the number of call centres located in the Caribbean for the local subsidiary of Cable & Wireless Communications (CWC). The centre will coexist with Flow's already operational call centre located in Port of Spain, Trinidad, but the company was keen to emphasise that calls originating in Jamaica will be channelled to its Jamaican

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Categories: General
Companies: Cable & Wireless Communications / Flow / Lime
Countries: Caribbean / Jamaica
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