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Wireless

FonYou, Claro sign Central America customer analytics deal

Wednesday 27 June 2018 | 10:42 CET | News
Spain-based mobile technology specialist FonYou has announced a contract to provide its AI-powered iCarrier platform to Claro customers in Central America. The platform identifies customer-originated calls with insufficient credit with a view to delivering an appropriate offer in real-time. As a result, Claro's 24 million customers in Central America, including Ecuador, can then complete calls or data sessions by means of collect calls, financed micro-bundles or credit card top-ups, leading to increased customer satisfaction and revenue continuity for the operator, said FonYou.

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Categories: Mobile & Wireless
Companies: Claro / FonYou
Countries: Spain
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