French consumer association starts legal action against Free Mobile over phone rental contracts

Wednesday 13 March 2019 | 12:04 CET | News
French operator Free Mobile is facing legal proceedings from a group of customers represented by consumer association UFC-Que Choisir, after being accused of enforcing abusive clauses in its mobile phone rental contracts. The association claims that many Free Mobile customers have been charged unjustified fees ranging from EUR 100 and EUR 250 for failing to return their phone or for sending it back to the operator in bad condition at the end of the rental period.

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Categories: Mobile & Wireless
Companies: Free Mobile
Countries: France
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