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Broadband

French operator Free offers customer support via WhatsApp

Monday 21 June 2021 | 11:23 CET | News
Iliad subsidiary Free has opened up a new customer service channel, giving Freebox broadband subscribers the option to contact the operator's support team using the WhatsApp messenger app, reports UniverseFreebox. Following a pilot, a link to the messaging service is now available within Free's online client space. This new addition complements the current choice of channels, which includes the 'Face to Free' video chat service, as well as customer support via Facebook and Twitter.

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Categories: Internet
Companies: Free
Countries: France
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