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General

French regulator revamps alert tool with smarter data processing

Wednesday 4 November 2020 | 09:35 CET | News
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France's telecom authority Arcep has announced the availability of an enhanced version of its "J'alertel'Arcep" (I alert Arcep) platform. Among the main changes, the service now enables the regulator to analyse complaints received from consumers more efficiently, for example letting a new algorithm link similar alerts by theme. The platform has also expanded its reach with dedicated input for three categories of user (app developers, telecom operators and consumer associations). Arcep said that 90,000 complaints have been received to date since the online tool was first unveiled in October

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Categories: General
Companies: Arcep
Countries: France
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