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Genesys expands partnership with Microsoft Azure

Thursday 23 January 2020 | 17:17 CET | News
Microsoft and Genesys expanded their partnership to provide enterprises with a new cloud service for contact centres. With the omnichannel customer experience platform Genesys Engage running on Microsoft Azure, enterprises have the security and scalability they need to manage the complexities involved with connecting every touchpoint throughout the customer journey, Microsoft said.

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Categories: Fixed / Internet
Companies: Genesys / Microsoft
Countries: World
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