0
General

German regulator issues EUR 1.3 mln in fines for unsolicited telemarketing in 2019

Wednesday 15 January 2020 | 16:53 CET | News

The German Federal Network Agency (Bundesnetzagentur) received a total of 57,648 written complaints in 2019 for unsolicited telemarketing, the Deutsche Presse Agentur reports. The number of complaints was slightly lower than in 2018, when it stood at 62,000, but "continues to be a massive problem", the regulator said. 

The authority imposed EUR 1.3 million worth of fines in 2019, an increase from 1.1 million in 2018. In December, the Bundesnetzagentur imposed a fine of EUR 250,000 on Sky Deutschland after receiving around 1,000 complaints about the company advertising its pay-TV service to new prospective customers as well as in win-back campaigns for previous subscribers.



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Companies: German Federal Network Agency / Sky Deutschland
Countries: Germany
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Sky fined for unsolicited telemarketing in Germany

Published 23 Dec 2019 14:53 CET | Germany
Sky Deutschland has received a fine from the Federal Networks Agency for unsolicited telemarketing. The regulator said the fine ...

German regulator sees increase in telemarketing complaints

Published 27 Dec 2018 16:42 CET | Germany
The German Federal Network Agency imposed in 2018 fines for unauthorized telemarketing of a total of more than EUR 1.1 million. ...

EnergySparks receives top fine of EUR 300,000 for unauthorised telemarketing

Published 11 Dec 2018 10:49 CET | Germany
Germany's Federal Network Agency has imposed the highest possible fine of EUR 300,000 against the company EnergySparks for ...

German telecom service complaints increase in 2017

Published 29 Dec 2017 09:37 CET | Germany
Germany's Federal Network Agency said it has received more complaints about telecom services this year, at around 290,000 by ...

German regulator issues EUR 200,000 fine for telemarketing

Published 24 Mar 2017 12:29 CET | Germany
Germany's Federal Network Agency has imposed a fine of EUR 200,000 against a company for unsolicited telemarketing. The company ...